The care of your teeth and gums plays a big part in your overall health. When you have dental health issues, it’s important to get help right away.

If you're enrolled in a BlueCare Dental PPOSM plan, you and your covered dependents now have access to Teledentistry benefits, offered by With, you may be able to meet with a dentist virtually and 24/7, saving you time, effort and the risk of having to visit the emergency room.

How Can I Get Care? can connect you with a dentist over the phone and help you find an in-network dentist if you need follow-up care. Just call 866-256-2054, share some information and within 15 minutes, meet with a dentist in a video consultation.1 If you already have a dentist you normally visit, can send them a report about your virtual visit. 

When should I get help with a virtual dentist visit?

When to Get Virtual Dental Care

You can use virtual dental visits when you:

  • Have an urgent dental issue but can’t make it to your dentist’s office
  • Need help from a dentist at night or outside of business hours
  • Want to talk with a dentist while at home or while travelling
What can teledentistry help with?

Examples of Common Issues

During a virtual dental visit, you can get help for concerns like:

  • Tooth pain from cavities or impacted wisdom teeth
  • Tooth trauma, such as a chipped or cracked tooth
  • Gum disease or gum pain

1 Average times from

Virtual dental visits may not be available on all plans.® is an independent company that operates and administers the virtual dental visits program for Blue Cross and Blue Shield of Illinois. is solely responsible for its operations and for those of its contracted providers. and the logo are registered trademarks of, and may not be used without permission.

Last Updated: Oct. 13, 2023