Digital Preferences 

Communication Your Way

Fast, easy and secure access to your Blue Cross and Blue Shield of Illinois (BCBSIL) health coverage information is at your fingertips. You can choose to get communication from us by email, text or through online account access.

Text Message

Sign up for claims and benefit information, health tips and prescription reminders, or text us to find a physician or urgent care center.


BCBSIL can send claim processing alerts and health tips to your inbox. 

Secure Website

Sort, organize and download up to 18 months of your claims history to your laptop, PC or smartphone 

Follow these simple steps to sign up for digital communications:

1.      Go to the Update Your Preferences page.

2.      Text CONTACTIL to 33633 for a link.*

3.      Open the BCBSIL app and go to Settings.

*Message and data rates may apply. 

Last Updated: Jan. 21, 2022